5 Extraordinary to say “I am Sorry”

Why is it so hard to say the words we so desperately want to hear? Many times we turn the simple task of saying, “I’m sorry” into a chicken and egg game. Or worse, we use it to guilt others, or withhold it to hurt. Do you find yourself actually taking the gift of an apology, whether given or received, as your opportunity to “win”? (If the word “but” is anywhere near the words “I’m sorry”, you aren’t apologizing, you’re trying to be right.) Why?  Because you are missing two fundamental components of the foundation you need to build for a heartfelt apology that can be...